Subscription FAQ
Subscription FAQ
Adding or Modifying your Welo Subscription
Step 1: Login to your account (person, middle icon)
This can be found at the top right corner of site. From the mobile version it is also the middle icon, but is the pinpoint icon.
Step 2: Login and then select ‘My Profile’.
Step 3: Click 'My Subscriptions'.
Adding a Product
Step 4: Click the product you’d like to add (or search for it)!
Step 5: Fill in the information (frequency, delivery address etc.).
Step 6:It will now show under ‘upcoming orders’.
Step 7: If you click into upcoming orders (e.g. Chocolate Chip - 6 Pack) it will show the information for the order.
Changing your order frequency or pausing your subscription
Under the ‘Subscription’ tab you can see your ‘active’ and ‘cancelled’ subscriptions.To modify, click on the arrow and change anything needed, or click cancel.
